Senior IT Administrator (in-house)

Embassy Brussels
Bruxelles

Soumettre votre candidature

Détails de l'emploi

Temps plein
5 583 € par mois

Avantages

Assurance hospitalisation

Qualifications

Français
Informatique
TCP
Informatique
Service client
CCNA
Encryption
Assistance technique
Bachelier
Gestion de réseaux
Protocoles réseaux
Ingénierie système
Réseaux informatiques
Architecture de réseau
IT
Cyber-sécurité
Compétences en communication
Marketing
Sécurité des réseaux
VPN

Description complète du poste

Hiring Path:

Custom Announcement (not open to the public)

Who May Apply/Clarification From the Agency:

This position is open to:
In-house applicants

For USEFM - FP grade is FP-06. Actual FP salary authorized by Washington D.C.

If the candidate meets all of the onboarding criteria they could start working effective immediately.

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of initial one-year contract.

Marketing Statement:

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Summary:

The U.S. Mission in Belgium is seeking eligible and qualified applicants for the position of Senior IT Administrator in the Diplomatic Technology Office (DT).

Supervisory Position:

Relocation Expenses Reimbursed:

Duties

The IT Administrator (Senior) is a key technical resource within Tri-Mission Brussels' Diplomatic Technology team, providing advanced technical guidance and expertise in IT and network systems.

The role involves managing and securing the network infrastructure while administering Information Technology (IT) systems to ensure the confidentiality, integrity, and availability of IT services. Key responsibilities include administering and optimizing both on-premises and cloud-based applications, IT hardware and network systems, supporting systems and network design and installation, and overseeing configuration and maintenance of network infrastructure.

Provides Tier 2 and 3 technical support, offers technical guidance and expertise in troubleshooting and resolution, and mentors other Diplomatic Technology staff to strengthen their technical and problem-solving skills. Serves as an escalation point for critical technical issues, collaborating with cross-functional teams - including regional and Washington-based counterparts - to ensure seamless IT and network operations. Leads and participates in Diplomatic Technology initiatives, focusing on network design, optimization, and security, ensuring effective implementation.

Qualifications and Evaluations

Requirements:

All selected candidates must be able to obtain and hold a Sensitive But Unclassified (SBU) certification.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (15 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements:

Option A: Bachelor’s degree in Computer Science, Information Systems, Electrical Engineering, Library and Data Science/Analytics, Audio/Visual Communications and Technology, or related AND minimum of five (5) years working experience in computer networking operations, network management or utilization of computer systems.

Option B: Secondary school diploma AND minimum of eight (8) years working experience in computer networking operations, network management or utilization of computer systems.

Please address this factor in your ERA application under Education.

Evaluations:

You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications:

Experience:

Option B: Secondary school diploma AND minimum of eight (8) years working experience in computer networking operations, network management or utilization of computer systems.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language:

Fluency in English.

Fluency in Dutch.

Fluency in French.

(This may be tested.)

Please address this language requirement in your ERA application.

Job Knowledge:

Computer Networking and Network Security: Knowledge of network communications protocols (e.g., LAN, WAN, MAN, WLAN, WWAN), how traffic flows across the network (e.g., Transmission Control Protocol [TCP], Internet Protocol [IP]), the Open Systems Interconnection Model (OSI), and bandwidth management). Understanding of concepts, terminology, and operations of various communications media, including computer and telephone networks, satellite, fiber, and wireless technologies. Familiarity with telecommunications concepts (e.g., communication channels, systems link budgeting, spectral efficiency, multiplexing). Knowledge of remote access technology concepts and systems.

Network Equipment and Server Administration: Knowledge of capabilities and applications of network equipment, including routers, switches, firewalls, bridges, servers, transmission media, and related hardware. Understanding of server administration and systems engineering theories, concepts, and methods.

Risk Management & Privacy: Knowledge of risk management processes, including methods for assessing and mitigating risks. Familiarity with systems management principles, models, and tools (e.g., end-to-end systems performance monitoring). Understanding of privacy principles used to manage risks related to the use, processing, storage, and transmission of data. Knowledge of measures or indicators of system performance and availability.

Cybersecurity Knowledge: Familiarity with cybersecurity systems, principles, and threats, including the operational impacts of cybersecurity lapses. Knowledge of IT security principles and methods (e.g., firewalls, demilitarized zones, encryption). Understanding of network security architecture concepts, including topology, protocols, components, and defense-in-depth strategies. Knowledge of web filtering technologies and Virtual Private Network (VPN) security.

Cloud & Productivity Tools: Familiarity with cloud-based technologies and office productivity suites such as Microsoft O365, Google Workspace, and OpenOffice.

IT Customer Service: Knowledge of IT customer service methodologies to assist and guide users in software, hardware, applications, and utilities used on Department of State systems.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

Technical and problem solving: Ability to provide Tier 2 support for information technology platforms and mobile devices. Skilled in assisting users with the full range of software, hardware, applications, and utilities employed on Department of State systems. Ability to analyze root causes of technical issues, apply troubleshooting techniques, and implement effective solutions. Possesses strong problem-solving. Ability to execute Operating System commands (i.e., , , dir, nbtstat) and utilize common network tools (i.e., ping, traceroute, nslookup). Ability to operate network equipment including routers, switches, firewalls, bridges, servers, transmission media, and related hardware. Proficiency in office productivity suites such as Microsoft 365, Google Workspace, and OpenOffice. Ability to obtain relevant IT certification(s) appropriate to the area(s) of responsibility from internationally recognized certification bodies — Cisco Certified Network Associate.

Interpersonal skills: Ability to facilitate working with and managing people of different cultural background, language, technical knowledge, and seniority. Strong communication skills for personnel management and understand how to tailor information to internal and external audiences.

(This may be tested.)

Please address this factor in your ERA application under Major Duties and Responsibilities.

Benefits and Other Info

Benefits:

Agency Benefits:

The U.S. Mission offers a competitive compensation and benefits package for local employees that may include: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program, etc.

For Eligible Family Member (EFM) applicants, benefits should be discussed with the HR Office. The pay plan is assigned by the HR Office and confirmed by Washington, D.C.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:

A hiring preference is extended to eligible and qualified applicants in the order listed below. It is essential you accurately describe your status in your application, failure to do so may result in a determination that you are not eligible for a hiring preference.

HIRING PREFERENCE ORDER

Appointment Eligible Family Member (AEFM) / U.S. citizen Eligible Family Member (USEFM) who is a preference-eligible U.S. Veteran*

AEFM / USEFM

Foreign Service (FS) on Leave without Pay (LWOP) and Civil Service (CS) with reemployment rights **

IMPORTANT: US citizen Eligible Family Member (USEFM) applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”) preferably Member Copy 4, Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all FS employees on LWOP and CS with re-employment rights back to their agency or bureau.

For complete definitions of AEFM, USEFM, EFM, Member of Household, etc., please visit the 3 FAM 7210 Definitions.

ADDITIONAL EMPLOYMENT CONSIDERATIONS

The following apply to EFMs, USEFMs, and AEFMs only:

Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.

The following apply to Locally Employed (LE) staff only:

Current employees serving a probationary period are not eligible.

Current employees with an Overall Summary Rating of Needs Improvement, Unsatisfactory, or an MBC score of less than 100 points on their most recent Employee Performance Report are not eligible.

How to Apply

How to Apply:

Click the “Apply to This Vacancy” button at the top of the page to begin your application. For an instructional video on how to apply click here.

Please address all relevant experience, education, language skills (including English), and job related skills or requirements in your application.

You may edit your application any time before the vacancy closing date. If you fail to submit a complete application by the vacancy closing date of this vacancy, then your application may be disqualified for this position.

For a copy of the complete position description, please contact the HR Office.

To request a reasonable accommodation, please contact the HR Office.

Required Documents:

Please upload all applicable documents to your application. If you fail to submit a complete application, then your application may be disqualified for this position.

All Applicants:

Residency Permit and/or Work Permit

Proof of education (preferably a copy recognized by Belgian/U.S. authorities*)

Language Scores (if available)

In addition, Eligible Family Member (EFM) Applicants must submit:

Copy of Sponsor's Travel Orders/Assignment Notification (or equivalent)

Passport copy

DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Clarification:

If you have a diploma of one of the following countries, your diploma is automatically recognized:

Belgium

Netherlands

Luxembourg

International diplomas awarded by the European University Institute Firenze

In case you have a foreign diploma from a country not listed above, preferably submit the professionally recognized version by cfwb/naric as outlined on our website. The recognition type that applies for this vacancy is: level recognition. The process may take about 90 days.

Next Steps:

The HR Office will contact successful applicants. For more information on applying for jobs or employment with us, please visit the U.S. Mission website or follow us at linkedin.com/company/us-embassy-in-belgium

Thank you for your application and your interest in working with us.

Soumettre votre candidature

Duties

Qualifications and Evaluations

Benefits and Other Info

How to Apply

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact