Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
What’s the job about:
The Land Transport Operations Clerk is responsible for the daily management of the customer shipments, ensuring the high level of customer experience.
Main tasks:
- Responsible for timely, professional & pro-active communication with the customer;
- Receive and manage customer shipments;
- Manage bookings with the subcontractor, in accordance with the agreed subcontractor management policy & customer requirements;
- Follow-up on the shipment and update of track & trace;
- Manage appropriate shipment documentation;
- Assure good profitability of the managed business activity;
- Follow product standards as per Cluster & Regional Product Strategy;
- Responsible for maximizing the profit on regular business by optimization of the loading, appropriate & coordinated with management selection of the carriers and cost control on incoming invoices;
- Manage correct and timely customer invoicing.
Who are we looking for:
- Bachelor level;
- 2 years’ experience in Logistics/ Transportation industry;
- Effective communicator with good oral and written communication skills in Dutch and English;
- Demonstrates good listening and negotiation skills;
- Result driven;
- Develops relationships with customers (external and internal), listens to and understands customer needs;
- Demonstrates openness to new ideas; comes up with useful ideas to improve the way we do things.
Why Yusen Logistics:
- An informal and international working environment;
- Excellent primary and secondary conditions, with respect for work-life balance;
- The opportunity to grow.
