At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
As a member of the Video Security and Access control business, the Pre Sales Solutions Engineer will work closely with the MSI Sales team to develop and position solutions involving Video Security and Access control. The Sales Engineer is responsible for technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving MSI products.
During the needs analysis process, confirm that MSI products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate MSI solutions to both business and technical users. Position MSI products relative to competition and formulate system designs that conform to both technical and budgetary requirements.
During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. Work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction.
Key responsibilities of the Sales Engineer:
Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects
Conduct compelling product demonstrations and lead technical discussions
Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems
Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users
Extensive travel to provide on-site support for integration, troubleshooting, and training
Collaborate with the Technical Support team in providing post-sales support to customers
Develop and maintain strong relationships with customers and partners
Qualifications or the Sales Engineer :
5+ years experience in Sales Engineering for a technology company
Strong understanding of the video surveillance & access control market and technologies
Fluent in English, French and Dutch
Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction
Excellent verbal and written communication skills
Strong negotiation skills
Excellent presentation skills
Strong analytical and troubleshooting skills
Technical knowledge of the Sales Engineer :
Intimate knowledge and experience with Windows troubleshooting tools and techniques
Excellent knowledge of networking principles and IP communication
Experience with computer hardware configuration and troubleshooting
Experience with network equipment configuration and troubleshooting
Preference will be given to candidates with one or more of the following:
University/technical college degree
Prior experience in surveillance industry
Certification for any competitive products
Under 25%
None
Experienced
Yes
Motorola Solutions Belgium S.A.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
