Description de l'entreprise
The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.
Description du poste
What you'll do...
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You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
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Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
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Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
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Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to
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You’re our gatekeeper for the hotel. You know who’s who and what’s what.
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And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!
Qualifications
What we're looking for...
- Individuals. You’re looking for a place where you can be you; no clones in suits here
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Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
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You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
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You’re not precious. We leave our egos at the door and help get things done
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You’re up for doing things differently and trying (almost) everything once
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If we got stuck in a lift together we’d have a good time and share a few laughs
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You want to be part of a team that works hard, supports each other and has fun along the way
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You are looking for an internship of at least 3 months
Informations supplémentaires
What’s in it for you…
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Duration: minimun 4 months
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550€/month (except for Belgian interns)
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Reimbursement of transport cost 80%
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Food on us during your shift
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Enjoy a free night at The Hoxton and a meal for two when you first start with us
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Excellent discounts across the global Ennismore family for you and your nearest and dearest
