Seafreight Import Operator (m/f/d)
Location: Antwerp
Subsidiary: Rohlig Belgium nv
Country: Belgium
Start: ASAP
We offer a challenging position in a growing company, with room for initiative and personal development. You will be part of a young and ambitious team in an informal work environment. You can expect a market-based salary with additional benefits.
Responsibilities
- Execute sea import shipments on time under supervision, according to customer requirements, ensuring customer satisfaction, while complying with local legal requirements and the company's procedures and objectives.
- Ensure consolidation and shipping are registered in EDI / Operational System.
- Provide complete and necessary information to internal/external suppliers to efficiently arrange pickup appointments.
- Verify that, if the cargo is hazardous, systems and documents are fully correct, and notify all relevant parties of the hazardous nature.
- Provide customers with pickup and delivery information and respond promptly to their (internal/external) needs.
- Send booking confirmations to the sender/supplier as needed.
- Ensure all required documents from the supplier are received and, if necessary, scanned into EDI.
- Confirm that the shipment is onboard and track the cargo, reporting any missing or delayed shipments to stakeholders.
- Resolve issues as quickly and efficiently as possible, while reporting any deviations and customer complaints as SERs to prevent recurrence.
- Maintain contact with foreign agents or network offices regarding any delays or problems.
- Consult with supervisors and colleagues about matters and keep them informed when necessary.
- Send pre-alerts to the foreign office/agent in accordance with global company objectives (within 5 days after sailing).
- Correctly archive completed orders.
- Adhere to company procedures regarding workplace health and safety.
Skills required
- Strong knowledge of import sea freight operations
- Good geographical knowledge
- Excellent verbal and written communication skills
- High level of accuracy
- Highly motivated
- Enjoy working in a team
- Good command of Dutch, French, and English
- Good knowledge of MS Office, preferably experience with Cargosoft/EDI
- Cargowise certification (operator, specialist, professional)
What you can expect
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
- Additional leave
- Company computer
- Meal vouchers
- Eco vouchers
- Hospitalization insurance
- Group insurance
- Personal development
We look forward to meeting you!
Your contact
Chantal Vermeulen
HR Coordinator
[email protected]
Röhlig Belgium
Noorderlaan 147, 2030 Antwerp
Belgium
Job Types: Full-time, Permanent contract
Pay: €3.700,00 - €4.300,00 per month
Benefits:
- Additional leave
- Company computer
- Continuing education credits
- Eco vouchers
- Food allowance
- Hospitalization insurance
- Professional development assistance
- Retirement plan
Work Location: In person
