This assignment is with a major financial institution based in Belgium.
Mission context: Operations : Customer Service Officer
Function description:
- Ensure day-to-day contact with our end customers
- 1st contact point for our customers
- Provide correct answers to our customers questions
- Dutch, French and English.
- Min 1 year of experience.
- Strong interest in finance and banking (products)
Education: Bachelor degree or experience in Customer Service.
Technical experience: Good expertise in MS Office.
Soft skills:
- Strong communicator, diplomatic and customer-oriented
- Quality minded
- Commercial spirit
- Able to work independently
- Stress resistant and flexible
- Analytical approach
Work Location: In person
