MANAGER FOR OUR NEW RESTAURANT IN BRUGGE
WHO WE ARE:
At Umamido (meaning “The Way of the Savoury”) it is all about getting the most delicious flavours out of simple ingredients. We are crafting and serving honest ramen. It’s honest, because we are passionate about our ingredients and flavours, about our customers … and we’re sure as hell passionate about ramen. We are only using ingredients of the best quality – mostly homemade and if not, sourced from the best suppliers (locally and globally). Our honest ramens are a love letter to Japan, and to our customers.
So, who are we? We are food lovers driven to share our passion for Japan, its culture, and its food. We are food lovers driven to nourish our customers with flavoursome and rich dishes and with genuine kindness and attention (our famous omotenashi spirit )
WHAT ARE YOUR DUTIES:
- Hospitality & Guest Experience: Ensure warm, genuine, and consistent service; maintain cleanliness and brand standards; handle feedback constructively.
- Team Leadership: Build , coach, and empower a confident, independent team; provide feedback and recognition; address underperformance immediately.
- Operations & Compliance: Plan and delegate daily tasks; follow hygiene, safety, and brand procedures (HACCP, SOPs, recipes); anticipate issues and implement sustainable solutions.
- Business Performance: Manage revenue, labor, food cost, waste, and audits; review performance weekly and take corrective action.
- Communication & Reporting: Report to the District Manager; escalate unresolved issues; keep systems and reports accurate.
WHAT WE EXPECT FROM YOU:
- Lead independently with structure, planning ahead rather than reacting.
- Take full ownership of results; solve problems and drive improvement.
- Model hospitality and product quality in both mindset and actions.
- Communicate proactively and guide your team calmly under pressure.
- Uphold company standards, stay current with procedures, and ensure the restaurant runs efficiently.
Key Performance Areas (KPIs):
- Guest satisfaction & reviews
- Store profitability (revenue, labor, food cost, waste)
- Team performance & operational excellence
- 5 days/week on site (38hours/week)
- Language skills: English and/or Dutch/French (Depends on Region)
WHAT WE OFFER YOU:
- A motivating and diverse job in a growing and innovative 'fastcasual' chain
- A transparent and friendly work culture where you can be yourself and where work is fun
- Impact: through your dedication and your personality, you have a direct impact on the unforgettable experience of our customers. Thus, you actively contribute to the reputation of Umamido!
- Possibility to develop oneself
- Possibility of training: from your start, but also throughout your career at Umamido
- A permanent employee contract with an attractive salary and comprehensive benefits package
Job Types: Full-time, Permanent contract
Pay: €3.717,00 per month
Benefits:
- Commuter assistance
- Company events
- Eco vouchers
- Food allowance
- Hospitalization insurance
- Internet reimbursement
- Uniform provided
Application Question(s):
- Are you available to work during evenings & week-ends?
Experience:
- Hospitality: 3 years (Required)
- Management: 1 year (Required)
Language:
- Engels (Required)
- Dutch (Preferred)
Work Location: In person
