About us
eCarsTrade is a fast-growing, international player in the European used-car trade, based in Puurs-Sint-Amands. Every day, our team sells vehicles directly from our own stock to private customers and professional buyers across Europe, through leading classifieds platforms.
This direct-sales activity is growing fast, and we want it to run autonomously. That's where you come in: we're looking for a hands-on Team Lead to make it happen.
The role
You lead a team of salespeople, as a player-coach. Selling is your first priority: you handle inbound inquiries generated through our classifieds listings and website, and close deals with private and professional buyers every day. Around that core, you take ownership of the tools, processes and classifieds channels that make the team perform without day-to-day supervision — and you set the standard for a high-performance, customer-focused sales culture.
Job requirements
- Proven B2C used-car sales experience(dealership, carsupermarketor online used-car retailer).
- A closer's mentality: you like carrying a personal sales targetand leading by example rather than from behind a desk.
- First experience leading,coachingor mentoring salespeople (or clearly ready for that step).
- Hands-on knowledge of classifieds platforms (AutoScout24, Mobile.de; La Centrale is a plus) and how to make ads perform.
- Process-minded and comfortable with data: CRM hygiene, funnel metrics.
- Native or fluent Dutch and French; good English.
- Willing to work from our site in Puurs-Sint-Amands every day.
Job responsibilities
- Sell,first and foremost.Handle inbound leads by phone,emailand chat; understand each customer's needs and advise professionally; negotiate confidently and close sales of used vehicles from our stock to individuals and professionals; ensure a smooth handover and delivery experience.
- Lead a team.Set clearobjectives, run pipeline and performance reviews, give regular feedback, coach on B2C salestechnique, handle escalations, and build a team that consistently exceeds its targets — autonomously.
- Own theclassifiedschannels.Manage andoptimiseour presence onclassifieds: listing quality,responsetimesandchannel performance.
- Improve tools and processes.Sharpen lead follow-up (SLAs) and CRM hygiene — lead source, vehicle interest andevery customerinteraction accurately recorded; improvestock-rotation routines and the sales-to-delivery process; propose and implement better tooling.
- Deliveran outstandingcustomer experience.Build lasting customer relationships and work withlogistics,administrationand other departments to keep improving the customer journey.
- Report and steer.Track sales, margin, conversion rates, stockrotationand channel ROI; report clearly to the CCO and propose where to push next.
Job benefits
- A full-time (38h/week), permanent contract in a dynamic,internationaland fast-growing environment. Start date: as soon as possible.
- A key role in a young, fast-growing scale-up: you build and own the direct-salesengine ofeCarsTrade.
- Real autonomy and direct access to management — short lines, quick decisions.
- A competitive package with a performance-based variable, in line with your experience.
- Stock, tools and marketing support to sell — plus the mandate to improve them.