As a technical writer, you will be involved in our outsourcing offering "manage operational documentation". You will coordinate and meet with project teams, to get relevant operational information. You will document this information in an operational handbook. This documentation will be used during the release management process and by the operations departement, as an aid for incident and problem management, job scheduling, monitoring, ... You don't need to have an IT background, but an interest in IT and large complex systems and topology is a must.
