As an Inside Sales Representative, you are responsible for providing excellent service and commercial support to customers in a specific region: Italy. You work hand in hand with the External Sales Representative and help strengthen customer relationships, drive sales growth, and promote the use of our digital tools.
Key responsibilities:
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Open new customer accounts (approx. 30%) and grow business with existing customers (approx. 70%)
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Prepare accurate offers and price calculations
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Enter and follow up on orders; (encourage use of our APSOPARTS)
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Actively manage your accounts via phone and email, with a focus on cross-selling and digital migration
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Maintain and update customer data in the internal system (Performis)
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Understand customer needs, market context, product applications, and competitors
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Be the main point of contact for customer inquiries, complaints, and support
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Identify and close commercial opportunities
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Report on sales projects and progress in close collaboration with External Sales
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Contribute to the team with flexibility and a hands-on attitude
- You have a technical and/or commercial background
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You have at least 4 years of B2B sales experience, preferably with technical products
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You are fluent in Italian and English (spoken and written)
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Strong skills in Excel and general IT tools
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Excellent communication and interpersonal skills
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You are proactive, persuasive, structured, and a true team player
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Able to multitask and work under pressure in a small but ambitious team
Our client is an international specialist in high-quality sealing solutions. With a strong focus on quality, innovation, and customer orientation, we support companies across a wide range of industries worldwide. you will join a dynamic environment where expertise, collaboration, and growth are key.
- A permanent contract after a successful interim period
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A competitive salary package
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Opportunities for personal development and training
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A key position in a growing international company
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A positive and professional work environment at our Merchtem office
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