20 meilleures offres (support technician, vlaams gewest) (à pourvoir)

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Multi-Skilled Maintenance Technician
CHEP —Bornem
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- Temps plein
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Hitachi —Zaventem
- Temps plein
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- Azure
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Abbott Laboratories —Machelen
- Temps plein
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R&D Lab Technician - Formulations & Dispersions Development
Agfa —Mortsel
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NAMSA Medanex Clinic —Diest
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- Bachelier
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Service Technician - Fire
Survitec Group Limited —Anvers
- De 43 000 € à 53 000 € par an
- Temps plein
- Master
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IT Support Engineer (Graduate Programme)
Natus Medical Incorporated —Kontich
- 2 550 € par mois
- Temps plein
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- Anglais
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Onsite Technology Support Experienced Professional
Hitachi Rail —Zaventem
- Temps plein
- Windows
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il y a 2 jours
IT Desktop Support
Axiom Technologies —Aalter
- Temps partiel
- Informatique
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Electrolyser Technician
Power To Hydrogen —Anvers
- Temps plein
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- Bachelier
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il y a 5 jours
Product Support Engineer
Deceuninck —Hooglede Gits
- Temps plein
- CAD
- Master
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Maintenance Technician
EDR Antwerp Shipyard —Anvers
- Disponible le week-end
- CVC
Field Technician Turbines
ENGIE —Linkebeek
- Anglais
- Certificat de l'enseignement secondaire supérieur
- Bachelier
- Remboursement des frais de téléphone

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L1 Support Engineer, Mechelen - Belgium

Infosys -
Malines

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Détails de l'emploi

Qualifications

Français
SCCM
Windows
Esprit d'analyse
Support informatique
DNS
IT
Intune
VPN

Description complète du poste

Technology – L1 Support Engineer
Location – Mechelen - Belgium

We are looking for a motivated and customer-oriented IT L1 Support Technician to join our dynamic IT team in Mechelen. As the first point of contact for our users, you will play a vital role in delivering prompt and effective technical assistance, ensuring seamless IT operations and a positive user experience. Your responsibilities will include triaging, diagnosing, and resolving basic to moderately complex hardware, software, and network issues, while escalating more complex problems to higher-level support as needed.

Required

2+ years experience providing onsite support in an enterprise environment.
Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
Respond to service desk requests and fulfil them promptly.
Ability to complete tasks within agreed upon Service Level Agreement or Key Measure requirements.
Log, categorize, and prioritize support requests accurately and efficiently.
Perform password resets and account unlock procedures.
Basic Knowledge in SCCM, Intune and Jamfpro for managing devices.
Hands on feet support for Laptop/Desktop, Printer, networking and Installation of OS, Outlook configuration.
Hardwar Troubleshooting.
Software Installation & Troubleshooting.
Strong working knowledge of Windows 11, MAC’s. MAC Knowledge is mandatory.
Experience with VPN/Wifi/IP/DNS, networking and other enterprise network technologies.
Follow up on outstanding tickets and ensure timely communication with users regarding their issue status.
Maintain accurate records of support interactions, resolutions, and escalations within the ticketing system.
Ability to self-motivate and possess a strong desire to learn new technologies and share knowledge.
Travel independently to various shop locations by car (must have a valid driver’s license).

Preferred

Excellent communication (verbal and oral) skills to interact with end users at all levels, Person should know Dutch, French & English all three languages.
Comfortable to work in shift environment.
Need to provide on call support to users.
Valid driver’s license and ability to travel by car.

Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These includes:

High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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Affinez votre recherche

support technician emplois - vlaams gewest

L1 Support Engineer, Mechelen - Belgium

Onsite Technician 1st / 2nd Level Support (m/w/d)

Data Center Technician

EN - Multi-Skilled Maintenance Technician (F/M/X)

Technicians (industrial electrician / electrical mechanic / maintenance technician)

Windturbine Service technician - Belgium

Multi-Skilled Maintenance Technician

Onsite Technology Support Experienced Professional

Early Careers IT Support Engineer Programme

Quality Assurance Technician

R&D Lab Technician - Formulations & Dispersions Development

Laboratory Technician & Study Director Assistant W/M

Service Technician - Fire

IT Support Engineer (Graduate Programme)

Onsite Technology Support Experienced Professional

IT Desktop Support

Electrolyser Technician

Product Support Engineer

Maintenance Technician

Field Technician Turbines

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : support technician (vlaams gewest)

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