20 meilleures offres (quality lead, brussels, bru) (à pourvoir)

Team Leader Operations Nickel Belgium W/M
FINANCIERE DES PAIEMENTS ELECTRONIQUES —Bruxelles
- Temps plein
- Expérience en gestion d'équipe
- En présentiel
- Travail à domicile
- Assurance vie
Postuler rapidement
il y a 7 jours
People Partner Expert - Talent Acquisition
Telenet —Malines
- Temps plein
- Télétravail
- Bureau
- Recrutement
Quality Assurance Management Team Leader
Thales —Tubize
- Temps plein
- Expérience en gestion d'équipe
- Anglais
- Gestion de projet
Business Controller Corporate
ENGIE —Bruxelles
- Microsoft Excel
- Bureau
- Finance
Digital Transformation Consultant (Banking & Insurance)
SEAMS —Bruxelles
- Temps plein
- Travail hybride
- Azure
- Systèmes PGI
- Anglais
- Carte essence
- Travail à domicile
Postuler rapidement
il y a 12 jours
Communications Manager
UNIBA Partners —Vorst
- À partir de 2 500 € par mois
- Travail hybride
- Compétences rédactionnelles
- Marketing
- Assurance groupe
Postuler rapidement
il y a 6 jours
Regional Service Management Lead
Freshfields —Bruxelles
- À partir de 100 000 € par an
- Temps plein
- Recherche
- IT
- Leadership
Senior Specialist Customs Compliance EMEA
Ansell —Bruxelles
- Temps plein
- Travail hybride
- Systèmes PGI
- Esprit d'analyse
- Université
Business Development Manager, Competition/Antitrust, Regulation & Trade (CRT)
Herbert Smith Freehills —Bruxelles
- Temps plein
- Vente
- Master
- Développement commercial
Area Talent Acquisition Partner – Belgium
AniCura Group —Bruxelles
- Temps plein
- Travail hybride
- Bachelier
- Ressources humaines
- Recrutement
Local Supply Chain and Warehousing Lead
UCB —Braine-l'Alleud
- Compétences rédactionnelles
- Anglais
- Master
Neutronics & Tools Sub-group Leader
ENGIE —Bruxelles
- Expérience en gestion d'équipe
- Anglais
- Bureau
il y a 1 jour
Procurement Category Associate - Group Transport
bpost —Bruxelles
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Travail à domicile
Procurement Category Associate - Technical & Fleet - bpost
bpost —Bruxelles
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Travail à domicile
Recruiting Manager (8 month FTC)
Boston Consulting Group —Bruxelles
- Temps plein
- Microsoft Powerpoint
- Microsoft Excel
- Expérience en gestion d'équipe
Corporate Business Development Associate
Deliveroo —Bruxelles
- Temps plein
- Travail hybride
- Vente
- Négociation
- Carte essence
Chapter Lead - Delivery Enablement
Elia —Bruxelles
- Anglais
- Master
- IT
HOSPITAL CLEANING TEAM LEADER (Auderghem)
Iris Group —Bruxelles Etterbeek
- Temps plein
- Microsoft Excel
- Hôpital
Postuler rapidement
Strategic Field Sales Representative
Just Eat Takeaway.com —Bruxelles
- Temps plein
- Vente
- Merchandising
RETAIL LEARNING MANAGER
Louis Vuitton —Bruxelles
- Temps plein
- Marketing
- Merchandising
- Anglais

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : quality lead (brussels, bru)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Afficher des offres d'emploi dans d'autres lieux

quality lead jobs near brussels, bru

Team Leader Operations Nickel Belgium W/M

FINANCIERE DES PAIEMENTS ELECTRONIQUES -
Bruxelles

Postuler rapidement

Détails de l'emploi

CDI | Temps plein
Il y a 7 jours

Avantages

Chèques repas
Assurance hospitalisation
Travail à domicile
GSM de fonction
Assurance vie
Ordinateur de fonction

Qualifications

Français
Expérience en gestion d'équipe
Néerlandais

Description complète du poste

DESCRIPTION

About the Position

You already have a first experience and want to give a new impulse to your career? Then Nickel will be your dream work! Take this opportunity and start building the success of Nickel with us!

Nickel Belgium is looking for a Team leader to contribute to its ambition.

Join our Operations team and be the driving force behind our excellence. You'll lead and inspire a team of 10 agents to deliver an exceptional customer experience. As a true team leader, you will engage your team, optimize our processes, drive continuous improvement and ensure we achieve our objectives.

The position is based in Brussels and you will be directly reporting to the Operations manager of Nickel Belgium.

Key Responsibilities:

Lead and oversee day-to-day operational activities to ensure smooth service delivery.
Manage workload distribution and tasks allocation based on business priorities and tickets/calls volume.
Monitor team productivity and operational performance to ensure targets are achieved.
Lead, coach, motivate, and develop a team of 10 agents.
Foster a culture of accountability, engagement, and continuous improvement.
Manage attendance, performance, and employee engagement initiatives.
Quality Monitoring & Continuous Improvement.
Prepare and present regular performance reports to management.
Seek for best practices from other countries and implement them.
Focus on operational efficiency and how to improve.
Act as a SPOC with other countries and corporate team.

About the Profile

Minimum 3 years of experience in a Team Leader, Supervisor, or Operations Lead role in a customer service, operations, or contact center environment.
Demonstrated success in managing performance through KPIs and operational metrics.
Strong leadership, people management, and coaching abilities.
Excellent analytical and problem-solving skills.
Strong understanding of continuous improvement frameworks with the ability to identify inefficiencies and process improvements.
Fluent in Dutch, French and English written and spoken.

Benefits

Meal vouchers.
Full DKV insurance.
Group insurance.
30 days vacation per year (20 legal days + 5 additional days + 5 additional days after 1 year's employment).
The chance to work in fintech and join a responsible and inclusive player.
The opportunity to join a dynamic, enthusiastic and motivated team in a friendly working environment.
The opportunity to contribute to the start-up and future success of Nickel in Belgium.

Our remuneration package consists of a fixed salary and a bonus based on performance.

Nickel's success is due to the diversity of the profiles and the richness of the career paths of each of our employees. More than a degree, it's your personality and your desire to join us that will make the difference!

Job Types: Full-time, Permanent contract

Benefits:

Company computer
Company phone
Food allowance
Hospitalization insurance
Life insurance
Work from home

Work Location: In person

Postuler rapidement

Affinez votre recherche

quality lead emplois - brussels, bru

Team Leader Operations Nickel Belgium W/M

People Partner Expert - Talent Acquisition

Quality Assurance Management Team Leader

Business Controller Corporate

Digital Transformation Consultant (Banking & Insurance)

Communications Manager

Regional Service Management Lead

Senior Specialist Customs Compliance EMEA

Business Development Manager, Competition/Antitrust, Regulation & Trade (CRT)

Area Talent Acquisition Partner – Belgium

Local Supply Chain and Warehousing Lead

Neutronics & Tools Sub-group Leader

Procurement Category Associate - Group Transport

Procurement Category Associate - Technical & Fleet - bpost

Recruiting Manager (8 month FTC)

Corporate Business Development Associate

Chapter Lead - Delivery Enablement

HOSPITAL CLEANING TEAM LEADER (Auderghem)

Strategic Field Sales Representative

RETAIL LEARNING MANAGER

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : quality lead (brussels, bru)

Related Searches

Afficher des offres d'emploi dans d'autres lieux

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact