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ServiceNow HRSD (Senior) Consultant (Ref. : 2026-1396) - Advisor

KPMG -
Zaventem

Soumettre votre candidature

Détails de l'emploi

CDI | Temps plein

Avantages

Carte essence
Voiture de société
Assurance hospitalisation
Événements d'entreprise

Qualifications

Français
PMP
Anglais
Master
Bachelier
Ressources humaines
UAT
ServiceNow
Tests d'intégration

Description complète du poste

Advisory - Advisor

Roles & Responsibilities

As a ServiceNow HRSD (Senior) Advisor you are responsible for assisting KPMG’s clients on how to use their ServiceNow HRSD application. You will provide in-depth knowledge of the ServiceNow HRSD application and take part in every aspect of the implementation from analyzing the client’s business requirements to configuring the ServiceNow HRSD application to meet these requirements.

Your detailed responsibilities are:

Gaining full understanding of the client’s current business processes
Collaborate with stakeholders throughout the client organization to capture and document a comprehensive set of business requirements.
Execute FIT/GAP workshops and define target process designs aligned with ServiceNow HRSD capabilities.
Configure the ServiceNow HRSD application to achieve the client’s business requirements.
Create the functional designs and collaborate with the technical (offshore) team for any gaps (interfaces, custom development …) that should be solved.
Write test scenarios and execute functional testing.
Assist in integration testing.
Support customers during UAT.
Create training material and conduct training of customers.
Assist with the architectural design and impact analysis for (new) requirements.
Assist with estimation and planning of project activities.
Stay up to date with the latest capabilities, functions and features in ServiceNow HRSD and spread this knowledge with the team.
You are confident working with AI tools, have a critical mindset in using AI in everyday tasks and team collaboration.
Contribute to building and implementing technical best practices and procedures.

Location

Zaventem HQ

Skills & Qualifications

You hold a bachelor’s or master’s degree preferably in informatics or engineering
You have a minimum of 3 or 5 years of hands-on experience, and you have been involved in multiple ServiceNow implementation projects as a ServiceNow application consultant
You are CIS-ServiceNow HRSD certified or are willing to achieve this certification soon; Other ServiceNow certifications are a plus
You have a good understanding of HR operations
You can work independently, as well as in project teams and take ownership and responsibility
You have a strong customer focus
You are a team player, willing to go the extra mile for the success of the team
You are a clear and effective communicator
You have strong documentation, reporting and presentation skills
You have excellent problem-solving capabilities
You keep developing your skills by working closely together with other colleagues
You are a fast learner with an ability to get up-to-speed in a short space of time
You have a self-starter attitude and the ability to work well within ambiguity
You are fluent in English; knowledge of Dutch and/or French is preferred
Certification in Prince2, PMP or other project management tracks is considered an advantage

We offer

As a certified Top Employer we offer:

An international corporate culture in which personal growth, mutual trust and lifelong learning are being fostered.
A competitive and attractive compensation package and a great number of extra-legal advantages (Company car + fuel card, IPhone/IPad, group & hospitalization insurance, Allowances,…) which are customizable with our Reflex@KPMG plan.
Career development opportunities combined with trainings based on your personal needs and ambitions.
Flexible, hybrid work arrangements to enable working from wherever you are.
A team of passionate colleagues to reach higher goals and support each other.
A buddy and performance manager to support and assist you through your first months at KPMG.
Great teambuilding, sport & wellbeing initiatives through our Together@KPMG program.
An inclusive workspace that encourages diversity and pursues mutual respect for each other’s beliefs and backgrounds.

#LI-LS1

Contract type

Permanent

Full time/ Part time

Full-time

Position location

Job location

Europe, Belgium, Brussels Office - Zaventem HQ

Candidate criteria

Minimum level of experience required

3 to 5 years

Languages

English (Very good knowledge)
Dutch (Good knowledge)
French (Good knowledge)

General information

Reference

2026-1396

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