20 meilleures offres (avelgem, vlg) (à pourvoir)

Customer Experience Engineer
EASI SA —Renaix
- Windows
1 h
Hospitality Manager
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IVC Group —Waregem
Assistante dentaire
orthosourire —Mouscron
- 1 200 € par mois
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il y a 5 jours
Production Leader
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Huishoudhulp thuiszorg - regio Kluisbergen (deeltijds)
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Crew Member
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- Temps partiel
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Organisatiestructuur
Gemeente Zwevegem —Zwevegem
Winkelmedewerker
Action —Harelbeke
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il y a 11 jours
Heyo monitor
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Chargé(e) de Stock - F/H
Courir —Tournai
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Postman/Postwoman
bpost —Courtrai
- 2 323,26 € par mois
Winkelmedewerker
ALDI —Zwevegem
- Disponible le week-end
- Assurance groupe
Forklift Driver
Unilin —Desselgem
- Chariot élévateur
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il y a 12 jours
Etudiant(e) Market..
Carrefour —Mouscron

Je souhaite recevoir la dernière alerte Emploi pour les postes situés à avelgem, vlg

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Customer Experience Engineer

EASI SA -
Renaix

Soumettre votre candidature

Détails de l'emploi

Il y a 1 heure

Avantages

Voiture de société
Chèques repas
Assurance hospitalisation
Événements d'entreprise

Qualifications

Microsoft Windows Server
Français
Windows
Intune
VPN

Description complète du poste

What does a Customer Experience Engineer do?

As a Customer Experience Engineer, your mission is to use your analytical and technical skills to identify and understand specific customer needs.

You will be responsible for solving end-user technical problems. Customer contact and technical problem solving are an important part of your daily work. As a Customer Experience Engineer, you will be part of our Managed IT Solutions (MITS) team.

And if you like this job, you might as well do it at Belgium's Best Workplace since 2015! ;-)

What are your responsibilities as a Customer Experience Engineer?

After in-depth bespoke training, you will be capable of the following:

Answer incoming calls and emails from end users
Handle tickets that further help the customer: recovering passwords, fixing printer problems, creating users, fixing VPN issues, solving application problems, managing and installing laptops, etc. You handle 1st, 2nd and 3rd line problems.
Documenting problems & the solution worked out
Help both remote and on premise customers with their problems
Troubleshooting to fix bugs, network issues, hardware failures fixes
Improve standard processes & procedures
Delve into Microsoft technologies: intune, exchange, microsoft-defender,
You are available to end users (by phone) during office hours

You will also be given the opportunity to obtain various certificates. You will also be given the necessary time and space for this.

Who are we looking for as a Customer Experience Engineer?

Must-have:

Dutch or French on a native level with a good level of the other language and with a very good level of English
Driving licence B
Experience with M365 & Windows Server
Good problem-solving, organisational and listening skills
Very good interpersonal skills and ability to work well in a team
Be communicative and enjoy customer contact
Eagerness to learn and delve into technical problems
0 to 5 years of experience in a similar position

Nice-to-have:

Curious, independent minded
Flexible mindset & willing to work outside normal working hours

Why choose Easi?

Competitive salary package with fringe benefits:

Company car with fuel and/or charging card for unlimited use in Belgium
Meal vouchers
Eco-vouchers
Hospitalization insurance Alan: innovative, transparent and paperless health partner. Possibility to add ambulatory and dental insurance (specialists, doctors, dentists,...) at a lower cost than if taken separately
Group insurance
Mobile phone subscription
Seniority days
Platform for converting the end-of-year bonus into additional, personalised benefits

A fun and stimulating work environment:

Transparent communication
Modern, wellbeing-oriented offices
A young, dynamic and forward-looking management
Events: business trips abroad, sports and team building events, gala evenings, etc.
Fresh fruit, free breakfast once a month, gaming room (darts, PlayStation, board games, kicker table,...), afterwork every Friday, and … strong coffee ;-)

Opportunities:

Opportunity to grow rapidly, both vertically and horizontally
Possibility to become shareholder after 3-4 years

By applying, you give permission for Easi to process your personal data in accordance with our privacy policy: https://easi.net/en/about/legal/website-privacy-policy

Soumettre votre candidature

Affinez votre recherche

emplois : avelgem, vlg

Customer Experience Engineer

Hospitality Manager

Facteur/Factrice

Réassortisseur polyvalent

Directeur de magasin H/F

Ploegleider Productie

Equipier

Cariste

Assistante dentaire

Production Leader

Huishoudhulp thuiszorg - regio Kluisbergen (deeltijds)

Crew Member

Organisatiestructuur

Winkelmedewerker

Heyo monitor

Chargé(e) de Stock - F/H

Postman/Postwoman

Winkelmedewerker

Forklift Driver

Etudiant(e) Market..

Je souhaite recevoir la dernière alerte Emploi pour les postes situés à avelgem, vlg

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What does a Customer Experience Engineer do?

What are your responsibilities as a Customer Experience Engineer?

Who are we looking for as a Customer Experience Engineer?

Must-have:

Nice-to-have:

Why choose Easi?

Competitive salary package with fringe benefits:

A fun and stimulating work environment:

Opportunities:

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