OTC, MD & IP Support Analyst EMEA
Terumo —Louvain
- Microsoft Excel
- Salesforce
- Systèmes PGI
Microbial foods for sustainable nutrition
KU Leuven —Louvain
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Partner Finance, BIT Director & Strategic Planning
Umicore —Olen
- Anglais
- IT
Taste The Future Supply Chain Leadership Graduate Program - Namur , Belgium - September 2026
Mondelēz International —Herentals
- Temps plein
- Anglais
- Master
- Leadership
Cyber Security Consultant (with teamlead ambition)
TÜV AUSTRIA —Rotselaar
- Temps plein
- Doctorat
- Master
- Bachelier
Global Planning Specialist – Strategy & Performance
Anheuser-Busch —Louvain
- Temps plein
- Microsoft Powerpoint
- Espagnol
- Microsoft Excel
EHS Expert BU CSM
Umicore —Olen
- Master
- Production
- Compétences en communication
Payroll Specialist
Griffith Foods —Herentals
- 65 000 € par an
- Temps plein
- Esprit d'analyse
- Ressources humaines
- Leadership
Process and Product Development Manager Substrates
Umicore —Olen
- Doctorat
- Anglais
- Esprit d'analyse
B2B Area Sales Manager - Energy (Large and very large Enterprises)
Mega Belgium —Louvain
- Temps plein
- Microsoft Excel
- Expérience en gestion d'équipe
- Vente
Data Analytics & Research Expert
Ipsos —Louvain
- Recherche
- Esprit d'analyse
- Gestion de projet
Client Lead
BBC NV —Malines
- Disponible le week-end
- Travail hybride
- Marketing
- Anglais
- Master
Postuler rapidement
Quality Lead - Pharma Construction Project
PM Group —Geel
- Master
- Construction et rénovation
Project Manager Data Centers
Sweco —Westerlo
- Temps plein
- Gestion de projet
- Agile
- Construction et rénovation
Postuler rapidement
Quality Lead
Mercury Engineering —Geel
- Production
Keg & Draft Systems Innovation Engineer
Anheuser-Busch —Louvain
- Temps plein
- Master
- Bachelier
- Production
- Assurance vie
Food Safety & Sanitation Assistant
Mondelēz International —Herentals
- Temps plein
- Anglais
- Microsoft Office
- Master
R&D Manager
Verhaert —Herentals
- Microsoft Excel
- Expérience en gestion d'équipe
- Master
IT Systems Officer
Ninatrans —Heverlee
- Informatique
- Informatique
- Esprit d'analyse
- Carte essence
il y a 13 jours
Principal, Health Economics, Health Technology Assessment
IQVIA —Geel
- Temps plein
- Microsoft Excel
- Master
- IT

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : quality lead (aarschot)

En vous connectant à votre compte, vous acceptez les Conditions d'utilisation de SimplyHired et consentez à notre Politique relative aux cookies et Politique de confidentialité.

Afficher des offres d'emploi dans d'autres lieux

quality lead jobs near aarschot

Project Manager, Westerlo : emplois

Regional Sales Manager, Leuven : emplois

Warehouse Worker, 2640 Mortsel : emplois

Metal Worker, Brussels Airport : emplois

Principal, Brussels Capital Region : emplois

Principal Systems Architect, Louvain : emplois

Quality Foods, Zwevegem : emplois

Quality Manager Food, Antwerpen (provincie) : emplois

Project Manager, Ieper : emplois

Project Manager, Anvers (province) : emplois

Category Manager, Brüssel : emplois

Project Manager, Herstal : emplois

Project Manager, Ottignies Louvain La Neuve : emplois

Office Manager, Gent : emplois

Payroll Specialist, Antwerpen : emplois

Payroll, Sint Niklaas : emplois

Payroll Specialist, Bruxelles : emplois

Payroll Specialist, Zaventem : emplois

Customer Service Manager, Puurs : emplois

Service Jeunesse, Liège (province) : emplois

OTC, MD & IP Support Analyst EMEA

Terumo -
Louvain

Soumettre votre candidature

Détails de l'emploi

Qualifications

Power BI
Microsoft Excel
Avaya
SAP
Salesforce
Systèmes PGI
Master
Bachelier
Macros
SharePoint
SAP S/4HANA
Tableaux croisés dynamiques
SAP ERP

Description complète du poste

OTC, MD & IP Support Analyst EMEA

Date: Jul 28, 2026

Location: Leuven, BE

Company: Terumo BCT, Inc.

Job Band: Job Band 11 (JB11)
Hiring Manager: Magaly Rodriguez
Lead Recruiter: Paulina Piotrowska
Country: Belgium

Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock your potential.

JOB SUMMARY

The OTC, Master Data (MD) and Inventory Planning (IP) Support Analyst is the subject matter expert for systems and processes supporting Order-to-Cash, Master Data and Inventory Planning activities across EMEA.

This role serves as the first point of contact for system-related issues, ensuring end-to-end follow-up through resolution. The analyst works closely with regional teams, IT and global stakeholders to support system stability, process improvements and the successful implementation of system enhancements.

The role also contributes to process ownership by documenting, reviewing and improving OTC, IP and MD processes, and by providing reporting and analysis to support efficient, compliant and customer-focused operations. (Strong Excel skills).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Systems & Support

Act as subject matter expert for all current and future OTC, MD & IP systems and interfaces used in EMEA.
Maintain and continuously develop expertise in key systems, including:
- SAP
- ServiceMax
- Salesforce (SF)
- EveryAngle
- Contact Center Soft: Avaya
Serve as first point of contact for EMEA users experiencing system issues; track, coordinate and follow up until resolution.
Maintain an overview of all reported system issues, monitor status and follow up until resolution. Represent EMEA in global issue-resolution forums.
Support testing of system developments in test environments prior to production rollout.
Implementation of system developments or new systems in coordination with IT, Customer Relations Managers and global HQ.
Key OTC contact to S4Hana EMEA SME.

Reporting & Data Analysis

Develop and maintain operational reports and dashboards (e.g. Excel, Avaya statistics) to support management decision-making.
Provide insights that support efficient order handling, invoicing, customer satisfaction and team performance.
Maintain and enhance data quality and reporting accuracy.

Controls, Quality & Compliance

Manage and monitor key OTC control activities
Play an active role in internal and external audits by preparing documentation, addressing control findings
Maintain documentation such as Standard Operating Procedures SOPs and Work Instructions (WIN), ensuring adherence to defined processes.
Monitor relevant Key Performance Indicators (KPIs)

Training & Knowledge Sharing

Provide ongoing training and coaching to system users and operational teams.
Maintain and continuously improve the OTC Support SharePoint site in collaboration with the teams.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree required, Masters is an advantage

Experience:

Required:

Experience with SAP and OTC modules.
Strong background in Order-to-Cash and Inventory Planning environments.
Experience working in controlled environments with audit requirements.
Strong communication and stakeholder management skills.

Preferred:

Experience in training system users
Exposure to CRM and call-center systems.
Data analysis, reporting and dashboard development experience.

Skills

Advanced MS Excel skills (pivot tables, dashboards, macros) and strong data management capabilities.
Advanced knowledge of Power BI (DAX, Power Query).
Analytical, structured and detail-oriented mindset.
Strong organizational and follow-up skills. In line with Terumo's Core Values:
- Respect – Appreciative of others
- Integrity – Guided by our mission
- Care – Empathic to patients
- Quality – Committed to excellence
- Creativity – Striving for innovation
Languages: English and at least one additional European language.
Positive, collaborative and professional attitude

ADDITIONAL INFORMATION

Location: Brussels & Leuven Offices EMEA

Reporting to: Supervisor OTC & IP Support, Master Data.

Job Segment: Help Desk, Information Technology, SAP, ERP, Developer, Technology

Soumettre votre candidature

Affinez votre recherche

quality lead emplois - aarschot

OTC, MD & IP Support Analyst EMEA

Microbial foods for sustainable nutrition

Business Partner Finance, BIT Director & Strategic Planning

Taste The Future Supply Chain Leadership Graduate Program - Namur , Belgium - September 2026

Cyber Security Consultant (with teamlead ambition)

Global Planning Specialist – Strategy & Performance

EHS Expert BU CSM

Payroll Specialist

Process and Product Development Manager Substrates

B2B Area Sales Manager - Energy (Large and very large Enterprises)

Data Analytics & Research Expert

Client Lead

Quality Lead - Pharma Construction Project

Project Manager Data Centers

Quality Lead

Keg & Draft Systems Innovation Engineer

Food Safety & Sanitation Assistant

R&D Manager

IT Systems Officer

Principal, Health Economics, Health Technology Assessment

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : quality lead (aarschot)

Related Searches

Afficher des offres d'emploi dans d'autres lieux

OTC, MD & IP Support Analyst EMEA

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact