13 meilleures offres (safety advisor) (à pourvoir)

Substitute Office Manager – Aarschot Region
bpost —Aarschot
- Vente
- IT
Mécanicien(ne) Mobile Automobile / Mobile Service Technician - Drogenbos
Tesla —Drogenbos
- Anglais
- Compétences en communication
Product Application Engineer
Amcor —Zele
- Temps plein
- Master
- Gestion de projet
- En présentiel
Plant & Facilities Engineer (Electrical)
THEMA Foundries —Audenarde
- De garde
- Master
Sales Manager Skamol
Etex Group —Tisselt
- Salesforce
- Master
Plant & Facilities Engineer (HVAC)
THEMA Foundries —Audenarde
- De garde
- Master
- CVC
Czech & Lithuanian Speaking Customer Support Representative
Ignite —Gand
- Bilingue
- En présentiel
- Assurance vie
Postuler rapidement
il y a 2 jours
Technical Manager (Maintenance & Automation) | Plukon Food Group
VALPEO —Flandre Orientale
- Intelligence artificielle
Postuler rapidement
German & Dutch Speaking Customer Support Representative
Ignite —Gand
- Travail de jour
- Travail hybride
- Bilingue
- En présentiel
- Prime de déménagement
- Assurance vie
Postuler rapidement
il y a 2 jours
Health & Safety Advisor
Bleckmann België N.V. —Evergem
- Gestion de projet
- Bachelier
Postuler rapidement
Business Continuity Expert
skeyes —Belgique
- Anglais
- Master
- Leadership
il y a 5 jours
EHS Construction Program Manager
Google —Saint-Ghislain
- Bachelier
- Construction et rénovation
- Compétences en communication
8 h
HSE Manager (CP niv I)
Trasis —Liège
- Master
- Compétences en communication
2 h

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Capacité à communiquer avec les clients sur le plan technique et esprit résolument axé sur le client. Meet the customer and perform basic repairs such as (but…

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Substitute Office Manager – Aarschot Region

bpost -
Aarschot

Soumettre votre candidature

Détails de l'emploi

Avantages

Chèques repas

Qualifications

Vente
IT

Description complète du poste

What will you do?

Develop sales (depending on the office where the substitute will be deployed) by moving from a limited offering to a broad range of products and services available in Retail offices.
Translate commercial objectives into concrete weekly and daily targets (TOP 5 activities) for commercial staff.
Coordinate, implement and follow up on sales actions and marketing campaigns in line with the guidelines of the Cluster Manager (telephone follow-up, lead follow-up, etc.).
Sell and promote the products and services of bpost and its partners (bpost bank, Western Union, etc.).
Follow up the office’s customer portfolio (CRM, customer files, etc.) by contacting clients and scheduling appointments.
Stimulate and monitor sales within the office using centrally developed techniques and tools (e.g. Best Seller).
Perform standard postal and financial transactions.
Ensure and maximise customer satisfaction.
Encourage commercial staff to adopt a customer-oriented and quality-driven mindset.
Monitor KPIs related to customer satisfaction (waiting times, proactivity, customer friendliness, Mystery Shopping results, satisfaction surveys, etc.) and implement corrective actions where necessary.
Inform and advise customers on bpost products and services, financial products (in accordance with the MiFID directive) and partner products, or ensure that customers are correctly informed and advised by customer advisors.
Ensure follow-up of complaints at local level.
Guarantee the quality and optimisation of services and operational activities.
Control and optimise the quality of processes and operations according to defined KPIs (service accessibility, working methods, processes and procedures, safety standards, well-being at work, etc.).
Optimise and monitor queue management.
Correctly apply accounting, compliance and internal control rules in order to limit financial and operational risks.
Ensure a safe working environment and proper use of infrastructure and equipment.
Collaborate with the Cluster Manager regarding operational and infrastructural matters.
Ensure operational management and coaching of a motivated team.
Motivate commercial staff in carrying out sales actions and developing commercial opportunities.
Set up, prepare and facilitate structured consultation moments with commercial staff.
Promote teamwork with a focus on commercial objectives and quality of service delivery.
Contribute to the further development of the network structure through the implementation and anchoring of projects within the Retail network.

Who are you?

Upper secondary education
Minimum 4 years of experience
Solid knowledge of the second national language (depending on the place of employment)
Thorough knowledge of products, services and procedures, as well as sales techniques and specific IT applications
Thorough knowledge of the staff status, the functioning and organisation of the postal network, including rules, accounting procedures, guidelines and Compliance procedures

What do we offer?

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

Meal vouchers of €8 per working day
Hospitalization-, group- and disability insurances
20 days of statutory leave and 7 additional extralegal days off
A year-end bonus, a performance-based bonus, and double holiday pay
Discounts at more than 100 bpost partners

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safety advisor emplois

Substitute Office Manager – Aarschot Region

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Czech & Lithuanian Speaking Customer Support Representative

Technical Manager (Maintenance & Automation) | Plukon Food Group

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Health & Safety Advisor

Business Continuity Expert

EHS Construction Program Manager

HSE Manager (CP niv I)

More jobs to discover

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