Great assignments await you with our key account clients in rich and varied environments
Within the Digital Workplace domain, you will ensure that software, SaaS solutions, and licenses are governed, controlled, optimized, and continuously improved across the organization.
Service description:
As a Software Governance, SaaS & License Management Consultant, you will act as the central owner of the software governance process execution and monitoring.
You will ensure that:
- All software and SaaS solutions are properly assessed, approved, and inventoried
- Governance processes are effectively applied, measured, and continuously improved
- Licenses are controlled, optimized, and aligned with real usage
This is a hands-on coordination and governance role, combining operational rigor with continuous improvement responsibilities.
Key Responsibilities
1. Governance Process Ownership & Monitoring
- Execute and monitor the end-to-end software and SaaS governance process
- Ensure that all required security, compliance, procurement, and architecture checks are consistently applied
- Define and track governance KPIs (e.g., lead time, compliance rate, process gaps)
- Identify bottlenecks, inefficiencies, and governance gaps
- Drive continuous improvement of governance processes, tools, and ways of working
- Promote a pragmatic governance approach balancing control and business agility
2. Software & SaaS Intake Governance
- Govern the intake of new software and SaaS requests
- Ensure no tool is introduced without proper approval and validation
- Challenge requests by identifying existing internal solutions
- Coordinate and follow up all required reviews and approval.
3. Software Inventory & Data Quality
- Ensure that all software and SaaS solutions are correctly inventoried and maintained
- Own and maintain the software catalogue / SaaS inventory, including:
- Solution details
- Ownership
- Approval status
- Licensing model
- Lifecycle status
- Ensure completeness, accuracy, and consistency of inventory data
- Reduce shadow IT by improving visibility and governance coverage
4. License Management & Optimization
- Manage licenses under Digital Workplace responsibility
- Ensure timely renewals and contract follow-up
- Monitor license usage and identify optimization opportunities
- Analyze usage reports and drive cost optimization actions
- Ensure alignment between purchased licenses and actual usage
- Contribute to license governance best practices and policies
5. Stakeholder Coordination
- Act as the central coordination point between:
- Business teams
- Digital Workplace
- Architects
- Information security & data protection
- Procurement & vendor management
- Other IT teams
- Ensure smooth collaboration and timely decision-making
- Proactively follow up and drive actions to closure
6. Reporting & Continuous Improvement
- Produce and analyze governance and license usage reports
- Define and track KPIs for service performance and governance effectiveness
- Identify trends, risks, and improvement opportunities
- Improve transparency and reporting for stakeholders and management
7. Documentation & Process Enablement
- Maintain and improve governance documentation (Confluence, SharePoint, etc.)
- Ensure processes are clear, accessible, and understood by stakeholders
- Support integration of governance into procurement and tender processes
- Contribute to standardization and simplification of governance flows
