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Advanced Field Service Engineer (m/f/d)

Bruker -
Kontich

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Détails de l'emploi

Qualifications

Microsoft Excel
Néerlandais

Description complète du poste

Overview:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 11,000 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com

Responsibilities:

Liaise with customers and colleagues in the site planning process prior to installation
Inspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training
Carry out breakdown and planned maintenance at customers’ sites
Provide technical, software and application related support and assistance to customers and to colleagues, either directly or by remote diagnosis
Carry out procedures necessary to validate systems to certifiable standards
Provide technical input to the sales team in non-routine sales cases
Frequent travel is an essential part of the job. Travel to customer sites abroad can occur, especially within Europe.
Activities will cover all products manufactured or represented by the Company.

Qualifications:

Qualification in electrical or electronic engineering, chemistry or biochemistry. Similar level of knowledge and /or skill gained by practical experience in the Mass Spectrometry field is a clear plus.
solid technical or scientific background gained in industry or academia
proven experience in field service work
a current driving license
no visa restriction preventing travel in the USA or EMEA
good at building relationships through inspiring trust and confidence
self-motivation and a willingness to work with others toward a shared goal
the ability to contribute to a team effort, yet to accept responsibility for an individual role within the team
excel at continuous learning in a rapidly advancing technological area
capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation
ability to diagnose causes of malfunction and to actively resolve customers’ service problems
good computer literacy, including familiarity with data system hardware and industry standard operating systems
Ability to communicate effectively at all levels with good spoken and written English, Dutch

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