By creating bearings and solutions for everything from industrial applications to vehicles, SKF plays an essential role in our everyday lives. In Q4 2026, SKF intends to spin off its Automotive business and list it as a separate company under the name of SKF Vertevo. A company created to support the future of the automotive market, and to co-drive the future of mobility faster.
This role will be a part of that new company. Would you like to join us, and move people further?
Team Leader Logistics Control Tower
- Automotive Business Belgium
The Team Leader Logistics Control Tower is responsible for leading and managing the EDC Logistics Control Tower organization, including Customer Service and Transport Operations. The role ensures the efficient execution of logistics activities, customer service excellence, transportation operations, and order fulfillment while supporting the overall EMEA Control Tower strategy, standards, and performance objectives.
As the operational leader for the EDC team, the Team Leader Logistics Control Tower drives operational performance, supports continuous improvement initiatives, manages stakeholder relationships, and ensures alignment between local priorities and EMEA strategic objectives. The role also serves as deputy support for the Head of Control Tower EMEA and acts as the primary escalation point for operational issues.
Key responsibilities
Leadership & People Management
- Provide disciplinary and functional leadership to employees within the EDC Logistics Control Tower organization.
- Lead workforce planning, succession planning, recruitment support, onboarding, and employee development activities.
- Conduct performance reviews, target setting, coaching sessions, and development discussions.
- Foster a high-performance culture focused on accountability, collaboration, customer focus, and continuous improvement.
- Manage and coordinate a team of seven employees within the EDC organization.
- Support employee engagement and talent development initiatives.
Logistics & Operational Management
- Coordinate daily logistics operations, customer service activities, and transport operations.
- Ensure achievement of service levels, on-time delivery targets, and operational KPIs.
- Manage escalations, critical deliveries, customer issues, and operational exceptions.
- Coordinate transportation optimization, shipment consolidation, and special transport requirements.
- Ensure effective prioritization and execution of customer orders in line with business requirements.
- Act as the primary escalation point for daily operational activities.
- Serve as operational deputy and relay for the Head of Control Tower EMEA.
Performance & Continuous Improvement
- Monitor operational KPIs and implement corrective actions when performance deviations occur.
- Analyze operational trends and identify opportunities to improve efficiency, service levels, and customer satisfaction.
- Drive process standardization and automation initiatives across the EMEA Control Tower network.
- Support Lean, Business Excellence, and continuous improvement initiatives.
- Facilitate improvement projects and promote best practice sharing across teams and regions.
Compliance & Governance
- Ensure compliance with SKF Vertevo policies, labor regulations, quality standards, health and safety requirements, customs regulations, and export control legislation.
- Ensure proper documentation and legally compliant execution of operational processes.
- Support audits and ensure adherence to governance and internal control requirements.
- Promote a safe and compliant working environment.
Stakeholder Management
- Collaborate closely with Warehouse Operations, Supply Chain, Quality, Finance, Tax, Customer Service teams, and Logistics Service Providers.
- Build and maintain strong relationships with internal and external stakeholders.
- Ensure effective communication and collaboration to resolve operational challenges and improve customer experience.
- Align local operational priorities with EMEA strategic objectives.
Project Management
- Lead national and international projects and cross-functional working groups.
- Define project plans, milestones, resources, risks, and implementation schedules.
- Support business transformation, change management, and operational excellence programs.
- Track project progress and ensure successful implementation of agreed actions.
Reporting & Business Support
- Provide regular reporting and operational updates to the Head of Control Tower EMEA.
- Review KPI performance, develop action plans, and monitor implementation progress.
- Ensure visibility of critical business issues and proposed mitigation actions.
- Support management decision-making through operational analysis and reporting.
Requirements
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or equivalent through experience.
- Proven experience in logistics, transportation, customer service, or supply chain operations.
- Experience in people management and team leadership.
- Strong understanding of logistics processes, transportation management, and customer service operations.
- Proficient in Microsoft Office applications and logistics management systems.
- Strong communication and stakeholder management skills.
- Analytical mindset and problem-solving capabilities.
- Project management and coordination skills.
- Customer-focused with a continuous improvement mindset.
- Ability to coach, motivate, and develop employees.
You will enjoy working here if you have/are…
- A passion for logistics, customer service excellence, and operational performance.
- Strong leadership capabilities combined with a hands-on approach.
- Excellent problem-solving and decision-making skills.
- A continuous improvement mindset and enthusiasm for driving operational excellence.
- The ability to build strong relationships and collaborate across functions and regions.
If you want to go further
This position will be located in Tongeren, Belgium on a major SKF site. You will report to the Head of Control Tower EMEA.
For questions regarding the recruitment process, please contact Anasthasie Bonhomme, Talent Acquisition Specialist, by email at [email protected]. Please note that we can't accept applications via email.
Please note that we can't accept applications via email.
Apply with your CV in English throughout the system, no later than the 21th of September. We will screen candidates continuously, so make sure to submit your application as soon as possible.
If you want to know more about SKF Automotive business, please visit our webpage : SKF Automotive: Bearings & aftermarket solutions since 1907
Transparency and fairness matter to us
At SKF, we see diversity in our workforce as an asset that supports better business results. We are committed to having a fair and inclusive recruitment process where all hiring decisions are based on objective, job-related criteria, ensuring equal opportunities for all candidates.
To support a fair and transparent recruitment process, the process may include assessments, and before hiring, we may also carry out background checks and verify application information. We will discuss your salary expectations during the first interview, and our final offer will be based on an objective evaluation of your experience, skills, and potential, aligned with the scope of the role and our internal salary guidelines. Our recruitment process may differ from country to country and will always be in line with applicable country-specific laws and regulations.
Come as you are – just be yourself. #weareSKF
