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CRM Manager

eCarsTrade
Werk van thuis

Soumettre votre candidature

Détails de l'emploi

Qualifications

CSS
JavaScript
HubSpot
MySQL

Description complète du poste

About eCarsTrade

eCarsTrade is digital car marketplace , serving professional buyers in more than 40 countries.

Through our online auction platform, we offer over 15.000 vehicles per week, sourced from leading fleet owners, leasing and rental companies, as well as banks and dealerships.

Over the last 3 years we have delivered a 50% YoY profitable growth, building a leading market position in Europe.

We are seeking a proactive and technically skilled CRM Manager to boost customer retention and activation through innovative strategies and experiments. If you're passionate about CRM systems, enjoy tackling complex challenges, and thrive in a fast-paced environment, we want to hear from you!
Join eCarsTrade, a dynamic company at the forefront of the automotive industry, specializing in B2B sales of pre-owned vehicles. We offer a seamless online experience for car dealers across Europe. Apply today and be a key player in driving our success through cutting-edge CRM strategies.

Job requirements

Commercial Skills : Ability to understand business needs and translate them into technical solutions.
HTML & CSS : Essential for creating and customizing CRM communication.
Testing & Analysis : Skilled in running A/B-tests and analyzing funnels.
CRM Automation Software : Experience with Customer.io

Nice to have

MySQL : Strong understanding to manage and analyze data.
JavaScript : Optional but beneficial for advanced customization.
No-Code/Low-Code Tools : Proficient in Make.com , Zapier.

Job responsibilities

CRM Development & Optimization

Analyze data to generate actionable insights and develop new hypotheses for continuous improvement.
Design and conduct A/B tests to optimize customer interactions and improve outcomes.
Manage and prioritize incoming tasks and requests.
Utilize CRM functionality, no-code, and low-code tools to execute complex tasks.
Ensure the quality of your own work through thorough QA processes.
Direct Communications
Increase dealer retention, activation, and vehicle purchases by optimizing direct communication channels, including emails, web banners, push notifications, and SMS.
Regularly adjust communication based on performance metrics.
Sales Automation
Enhance task management systems for the sales team, improving task prioritization and completion rates in collaboration with the Head of Sales.
Manage and optimize HubSpot workflows, fields, and tasks.
Internal Operations
Improve efficiency in internal operations (Administration, Purchasing, Finance, HR, Development) by refining triggers and communication systems.
Work closely with stakeholders to implement and monitor changes.

Job benefits

What We Offer:

Contractor agreement with hourly rate
Opportunity to work with a dynamic, international team
Full remote position (Monday-Friday 9-18)

Soumettre votre candidature

Affinez votre recherche

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Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : owner automation

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