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Operations Agent Air Import/Export

AIT Worldwide Logistics, Inc. -
Anvers

Soumettre votre candidature

Détails de l'emploi

Temps plein

Qualifications

Windows
Microsoft Office
IT
Néerlandais

Description complète du poste

Introduction:

Move the world with us!

AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!

Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview:

As Operations Agent Airfreight, you will coordinate and execute international air freight shipments end to end, ensuring customer requirements are met through accurate quotations, scheduling, documentation, tracking, and billing in line with SOPs, KPIs, and regulatory requirements. You will proactively manage shipment status and exceptions, collaborate with customers, partners, and internal teams, and ensure full compliance with safety, security, and Dangerous Goods regulations while contributing to a safe work environment. The role will initially be based from our office in Antwerp, but might expand to Brussels in the future.

Responsibilities:

Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating to ensure the customer’s request is satisfied
Prepare profitable quotations accurately
Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals in a timely manner
Coordinate the day-to-day import and/or export of products, including reviewing orders and documents
Track and communicate all delays, damages, problems and work to resolve customer issues.
Responsible for all aspects of air international operations such as customer service, data entry of shipments, operations and billing
Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule
Coordinate recovery/delivery schedules with various cartage agents and international partners
Partner with local sales teams to communicate problems to customers, international partners, and other stations, as needed
Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met
Ensure all shipments are properly billed within company guidelines and timelines
Process and comply with all requirements listed by regulatory agencies
Network with corresponding departments to ensure files are billed and posted prior to end of month
Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable)
Contribute actively to a healthy and secure work environment by reporting unsafe/ unsecure/ unhealthy conditions and possible improvements

Qualifications:

min. 3 years of experience as a Air Freight Forwarder
Utilizes established procedures but decides action within task
Must be able to perform in a fast pace / high volume work environment
Attention to detail
Problem Solving
Fluent oral and written English and Dutch is a must
Strong PC skills (Windows, Microsoft Office applications) preferred
Cargo Wise Software experience a plus
ITAR, Dangerous Goods or TSA work experience / regulations
VGB security clearance (or the ability to obtain it) is required for this position

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarding company headquartered in Chicago USA. For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in virtually every industry. These include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, India and North America, AIT offers full-service options, these include customs brokerage, warehouse management and all-round worry-free services.

What AIT Can Offer You:

We believe in rewarding your talent and supporting your growth. In addition to a competitive salary and comprehensive benefits package, you’ll enjoy:

Benefits in line with PC226
A solid pension plan to secure your future
Access to an online learning library and regular training opportunities to support your professional growth
Employee support programs focused on your well-being
Five paid volunteer hours per year, giving you time to make a difference
Exclusive employee discounts through Deel, adding extra perks to your everyday life

Soumettre votre candidature

Affinez votre recherche

business development manager transport, logistique, industrie portuaire et génie civil emplois - antwerpen, vlg

Operations Agent Air Import/Export

Associate Manager - Operations

Manager - Operations

Customer Experience Consultant

Freight Forwarder Seafreight, Export

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Customs Process Administrator Operations

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Customs Compliance Specialist

Teamleader Distribution Center Outbound

Terminal Manager (Crossdock / Road)

Global Management Traineeship

Manager Intérimaire Supply Chain

Customs Process Administrator

Head of Global Customs Compliance

Forwarder - Forest

Management Trainee (Kallo)

Inside Sales Representative - Consumer Goods

Coordinator, Merchandising

Je souhaite recevoir la dernière alerte Emploi pour les postes de ce type : business development manager transport, logistique, industrie portuaire et génie civil (antwerpen, vlg)

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