Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
As Front Office Shift Leader, you will be responsible for coordinating,executing and supervising the work of the Front Office team, schedules, and shifts.
- Minor Hotels University Northern Europe: excellent training & (international) development opportunities.
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Meal vouchers
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Welcome at work programme: feel like a guest and enjoy a free night in your hotel
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Staff Party once a year together with all Minor Hotels colleagues from Belgium
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Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
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Explore the Minor Hotels brands and enjoy our hotels world-wide with our special employee rate.
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Invite your friends and family for city trips in all our hotels worldwide and receive 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
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Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.
- Carry out the daily briefing with the team on your shift;
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Prepares work instructions for the functional area, making changes and adaptations as necessary;
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Controls the presentation/uniform of the team on your shift;
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Ensures the completion of shift changes in the Front-Office, Back-Office and Lobby;
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Controls the presentation of the Front-Office, Back-Office, Lobby and Hotel;
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Plans, organizes and coordinates the human and material needs of the Front-Office;
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Participates in the organization and planning of special orders or events
- Professional experience in similar roles.
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Time flexibility
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Fluent in English & French.
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High School Diploma or Professional Course adapted to the role (preferred).
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Bachelor's or Degree in Hotel or Tourism Management (preferred).
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Good level of general knowledge and knowledge of the hotel's destination
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Computer knowledge: Microsoft Office, Internet, Database and specific applications for the accommodation/hospitality.- Genuine smile
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Customer orientation
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Passion for service
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Professional attitude
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Teamwork
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Leadership ability
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Autonomy and Initiative
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.
